Support & maintenance
Software is not furniture. It needs someone who notices when it stops working, keeps it patched, and can make a small change without turning it into a project.
Book a callYou probably need this if…
- The developer who built your system stopped replying.
- Nobody knows whether your backups actually restore.
- A small change means writing a new contract, so small changes never happen.
- Something broke on a Friday and you found out from a customer.
What we typically build
- Monitoring that tells us it is down before your customer does
- Security patches and dependency updates, on a schedule
- Backups that are tested by actually restoring them
- A monthly allowance of small changes, no negotiation each time
- Taking over software someone else built — including the archaeology
- A documented handover if you ever want to move on
What you get
- A named person who answers, with an agreed response time
- A short monthly note: what happened, what we changed, what needs attention
- No lock-in — you can leave with your code and your data at any time
- Honest advice about when something should be replaced instead of maintained
Typical timeline
Support starts the week you want it to. Taking over an existing system usually needs one week of reading before we promise anything about it.
Get started
Tell us what is slowing you down
A short call, no charge and no pitch. If we are not the right fit we will say so, and point you at who is.
Book a callBilingual team · Fixed quotes · You talk directly to the people writing the code